Terms of Use
These Terms of Use govern your access to and use of the Luma website. By browsing or using this site, you agree to them. If you don't agree, please don't use the site.
These terms cover your use of the website itself. The terms that apply when you buy something are set out separately in our Terms of Sale.
1. Who we are
This website is operated by Luma ("Luma", "we", "us", "our"). You can reach us through our contact form.
2. Using this site
You may use this site for lawful, personal, non-commercial purposes. You agree not to:
- Use the site in any way that breaches applicable law or regulation.
- Attempt to gain unauthorised access to the site, its servers, or any connected system or network.
- Introduce viruses, malware or any other harmful code.
- Scrape, harvest, spider or otherwise systematically extract content or data from the site.
- Interfere with, disrupt or place unreasonable load on the site or its infrastructure.
- Use the site to transmit unsolicited advertising, spam or misleading content.
- Resell, reproduce or commercially exploit any part of the site without our written permission.
We may suspend or withdraw access to the site, in whole or in part, without notice.
3. Accounts
If you create an account, you are responsible for the accuracy of the information you provide and for all activity that takes place under it. Keep your sign-in details secure and tell us promptly if you believe your account has been used without your authorisation.
4. Intellectual property
All content on this site — text, product descriptions, photographs, graphics, logos, page design and layout — is owned by Luma or used under licence, and is protected by copyright, trademark and other intellectual property laws. You may view and print pages for your own personal, non-commercial use. You may not copy, reproduce, republish, distribute, modify or create derivative works from any part of this site without our prior written permission.
5. Product information and availability
We work to keep product descriptions, specifications, images and prices accurate and up to date, but we do not warrant that they are error-free, complete or current. Colours and finishes can appear differently between screens, and natural materials vary between pieces. Products and prices are subject to change and availability without notice.
6. User-submitted content
If you send us reviews, photographs, comments or other material, you confirm it is yours to share and does not infringe anyone else's rights, and you grant us a non-exclusive, royalty-free licence to use, reproduce and display it in connection with our business. We may remove any submitted content at our discretion.
7. Third-party links
This site may link to websites operated by others. We don't control those sites and are not responsible for their content, privacy practices or the goods and services they offer. A link is not an endorsement.
8. Disclaimers
The site is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties of any kind, express or implied, regarding the site's operation, availability, accuracy or fitness for a particular purpose, and we do not warrant that the site will be uninterrupted, secure or free of errors.
Any guidance on this site regarding product use, installation or care is general information, not professional advice. Electrical products must be installed by a qualified electrician in accordance with local code.
9. Limitation of liability
To the fullest extent permitted by law, Luma will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or goodwill, arising out of or in connection with your use of, or inability to use, this site. Nothing in these terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.
10. Indemnity
You agree to indemnify Luma against any claims, losses, liabilities and reasonable costs arising from your breach of these Terms of Use or your misuse of the site.
11. Privacy
Our handling of personal information is described in our Privacy Policy.
12. Changes to these terms
We may update these Terms of Use at any time. The version published on this page is the version that applies, and your continued use of the site after a change means you accept it.
13. Governing law
These Terms of Use are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, and the courts of Ontario have exclusive jurisdiction over any dispute arising from them.
14. Contact
Questions about these terms? Send them through our contact form.